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TAG | Star Alliance

Jan/10

4

A New Year, With a Bang

I thought I would start this year in blogging with a big bang.

I left Singapore back for the UK on the 3rd of Jan, my winter Break, a break that itself deserves another monumental blogpost. But seeing as this is fresh on my mind – here goes.

I arrived at Changi Airport ready to fly out on one of Singapore Airline’s 777-300ERs, one of their latest additions to SQ’s completely widebodied fleet. I am happy to report that SQ did not fail me in anyway, the stews were their usual efficient SQ selves, although I suspect the food quality has fallen slightly… but that may just be me. Read below for more, I tried to tell it as best as I could. (more…)

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For someone my age, I would say I am a reasonably well-travelled person, and thus I feel mildly qualified to comment on Swiss’ Business Class and provide *hopefully* an objective review of their Business class service.

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Swiss International Airlines recently cancelled their SIN-ZRH service, so unfortunately for most of my audience you’ll find it more difficult to get to try their service out. Having said that, I think if you get a chance to try it out, you definitely should! Why? Because I think that although Swiss is the subsidiary airline of German giant, Lufthansa, their service has a more personal and unique touch than that offered by Lufthansa, and more importantly, the service was quite attentive. Don’t get me wrong. I think Lufthansa is quite good, though their long haul services are not all yet outfitted with personal screens in Economy, other than this *to me* rather Major issue, they have pretty good in flight service that is a marvel of Germanic efficiency, and unfortunately though, sameness.

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Swiss offers a differentiated product that is somehow more warm, and I definitely felt more at ease with the flight attendants than I did on previous flights with Lufthansa. Now, is their service better than Singapore Airlines’? Yes and No.  Whether you’re Asian or otherwise. Although  a criticism often levelled at Singapore Air’s flight attendants, is that they treat Westerners better than Asians, I believe that the only way around it is to be nice to the flight attendants (FAs). But the thing is, I don’t want to have to be proactively nice to you before you’re nice to me, something which did not happen on the Swiss flight.

Pics of Meal Service after the break

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