Tech65’s Condundrum

Lately it has come to our attention that certain users of Tech65’s blog have not been able to access our blog. And it appears that these users are by and large users of Singtel’s broadband service or of Wireless@SG’s broadband service. I am presently a user of Starhub for all of my communications services save for my cellphone service. As anyone can imagine it has been terrifyingly disappointing. I post my dear friend Farinelli’s (RenHao’s) post here for all to puruse (with some edits of my own):

For about two weeks, starting on the Saturday when we recorded our live show for the 65th episode of 65bits, Tech65.org has been inaccessible through Singnet broadband and wireless@sg. The only way we are aware of so far to get through this problem is to create a proxy at proxy.singnet.com.sg, port 8080.

I think we’re pretty sure it isn’t a block by Singnet, because 5% of the time it is accessible – a block wouldn’t let that happen. It is clearly some sort of connection problem, something that unfortunately after many many attempted solutions, have not lead to improved connections, and our confidence in the services provided by Singtel has completely failed at this juncture. Particularly because of the lack of support from Singtel themselves, something that has infuriated us very much.

This problem has affected our listenership very negatively, especially in recent episodes, even though many of our listeners subscribe to our show through iTunes and our RSS feeds, everything still has to go through our site, and not being able to connect to Tech65 has impeded our ability to continue providing service as many of our editors are on Singtel.

My dear readers and listeners, please blog about this as well on your respective spaces. Let the blogosphere know in your own way about this bizarre problem, and be sure to let us know if you are encountering the same problem with your site. We hope to resolve this soon and get our shows back on the smooth track.

Thank you for your support!

*Thanks to Fari for most of this text*

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